This course is for any staff or volunteers who need to understand what changes the Care Act makes to social care provision. An understanding of community care provision prior to April 2015 is preferable.
Single Event
This practical ½ day course is for advisers new to representing at First Tier social security tribunals. The course will cover “what to expect” and how to represent effectively. This course complements the Challenging Decisions course which trains advisers on how to prepare a legal challenge.
Once Universal Credit is rolled out “Limited Capability for Work” will be the test for entitlement if claimants are unable to work due to illness or disability. This course will provide what advisers need to know about the test and securing benefits for clients in this situation. If you have recently attended “ESA – Problem[…]
This course will provide an overview of the benefit, who can claim and how the roll-out is progressing. There will be a detailed look at the descriptors and guidance on who may be entitled under the PIP assessment. The course will include case studies and practical examples.
This course is for experienced advisers who sometimes deal with complex benefit queries concerning EEA nationals. You will need a broad understanding of the social security benefit system and an understanding of the issues concerning the right to reside of EEA nationals and their access to benefits. Previous attendance at the SWRU right to reside,[…]
This two day course is for trainee advisers who are now advising clients in the Bureau. Other advisers could use this course as a refresher day on benefits. This course does not include detailed calculations of benefits but will familiarise new advisers with the social security, tax credits and Pension Credits systems by providing practical[…]
The course will look at the common options for debt clients and will focus on the basic rules as well as the pros and cons of each option. The course will look at common problems when dealing with uncooperative creditors as well as covering issues such as identifying appropriate strategies, involving clients in the decision-making[…]