This course is for advisers who already have good experience in using the Quick Benefit calculator and who know their way around the benefit system. It will build on the skills of the advisers to increase their knowledge of the software by working though more complex benefit entitlement calculations. Training fees apply.

This is course is for any adviser keen to understand how to ensure that relevant information is provided on a PIP2 form.  It will be of particular interest to advisers who have, or wish to have, a role in helping claimants complete disability forms. Training fees apply.

This 3 hour introductory course, delivered via Zoom, is for any staff or volunteers who need to know about Universal Credit in order to support their clients and service users. It will provide a good introduction to the rules of entitlement and the core elements that are payable in specific circumstances. It will also cover how to claim, and where to get further help and advice. Training fees apply.

This is course is for any adviser keen to understand how to challenge a Limited Capability for Work (LCW) or Limited Capability for Work-Related Activity (LCWRA) decision. It focuses on the process of challenging a LCW decision and covers what should be considered before appealing a decision and the basis of the challenge that is being made. Training fees apply.

This course is for advisers who are likely to be involved in assisting clients to claim Attendance Allowance. It is designed to enable advisers to understand what is important in using an Attendance Allowance form to explain how a claimant meets the criteria for an award of this benefit. Training fees apply.

This course is for advisers who already have a good understanding of the PIP activities and descriptors. The course will provide advisers with a detailed understanding of the descriptors that are most likely to be relevant to claimants with mental health conditions. Training Fees apply.

This 2.5 hour course is for staff and volunteers who want to gain a better understanding of how Universal Credit payments are calculated in different client circumstances.  Exercises and case studies will reinforce the learning for delegates.  Training fees apply.

The 3 hour course is for any staff or volunteers who support families and want an introduction to benefits for families. It will provide a good introduction to the core entitlements that families may be able to claim is specific circumstances, how to claim, and where to get further help and advice. Training fees apply.

This course is for staff and volunteers who are helping clients with Universal Credit claims, and want to know more about who is treated as self-employed and how self-employment affects a Universal Credit claim. This course will equip staff and volunteers with greater knowledge of the specific rules and requirements for the self-employed in receipt of Universal Credit resulting in a better understanding of entitlement to the benefit and a stronger ability to resolve problems with awards. Training fees apply.