This one day introduction to Universal Credit is for advisers who are looking for an overview of the new benefit. it will provide advisers with a good outline of how Universal Credit is being introduced, who is entitled, the claim process, claimant conditionality and how Universal Credit is calculated. Fee applicable – see Training Fees page for rates.
Single Event
This course is for advisers who need more detail on how Universal Credit can help claimants who rent or who have a mortgage to pay. Delegates will need to understand the basics of Universal Credit. Advisers will gain a more in-depth understanding of how support for rent and mortgage interest can be provided via Universal Credit, at what level and any restrictions that may be in place. Fee applicable – see Training Fees page for rates.
This course will bring together all the elements of the welfare system that are relevant for carers who are nearing state pension age or who are already pension age. The course will equip delegates with legal, practical and pitfall information in order for them to holistically advise this client group of their full entitlement. This is a free course for Surrey-based organisations.
This half day course is for advisers who are looking for a detailed understanding of the disability criteria for Personal Independence Payment. It will provide advisers with an outline of this benefit, with an emphasis on understanding the descriptors and the award of points under each of the daily living and mobility activities. Fee applicable – see Training Fees page for rates.
New in post? New role? Need to know about benefits? This 2-day course introduces you to the social security system including Tax Credits. You will find out who is entitled and how to claim. At the end of the course you will have good foundation knowledge of the system and how to support your clients with their entitlements. Fee applicable – see Training Fees page for rates.
This half day workshop is for advisers who already have experience in using the Quick Benefits calculator. The hands-on workshop will build on the skills of the advisers to increase their knowledge of the software by working through more complex benefit entitlement calculations.
This hands-on half day training is for advisers who have a good knowledge of the welfare benefit system and who have access to the software but have not had the opportunity or time to get to know their way around it.
If you work with Carers and provide advice on entitlements then this course is for you. Delegates must have a basic understanding of the benefits system. The course will bring together all the elements of the welfare system that are relevant for Carers. It will equip delegates with legal, practical and pitfall information in order for them to holistically advise Carers of their full entitlement. This is a free course for Surrey-based organisations.
This course is for generalist advisers who have a basic understanding of housing status. It aims to enable advisers to give advice on the possession process and assist clients to take appropriate action to prevent eviction. It aims to enable advisers to give advice on the possession process and assist clients to take appropriate action to prevent eviction. Please note this course does not cover mortgage repossession.
This course is for generalist advisers who have a good understanding of housing status and homelessness issues. It is also useful for Advice Session Supervisors and gives a good basic introduction for new housing caseworkers. Its aim is to provide an overview of the client’s short term options to the home when their relationship breaks down.