This online session is designed to help Warm Hub volunteers and staff better understand their visitors’ debt problems and how to make a good referral. This is not a session about giving debt advice. The aim of the course is for delegates to gain understanding of debt issues; to know what to do if a Warm Hub visitor requires help with debts; identifying what might be a debt emergency, and to help prepare someone for a debt interview if they are being referred. This is a free course for volunteers and staff of SCC’s Warm Hubs only.
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This online session is designed to help Warm Hub volunteers and staff better understand their visitors’ debt problems and how to make a good referral. This is not a session about giving debt advice. The aim of the course is for delegates to gain understanding of debt issues; to know what to do if a Warm Hub visitor requires help with debts; identifying what might be a debt emergency, and to help prepare someone for a debt interview if they are being referred. This is a free course for volunteers and staff of SCC’s Warm Hubs only.
This course is for advisers who are likely to be involved in assisting clients to claim Attendance Allowance. It is designed to enable advisers to understand what is important in using an Attendance Allowance form to explain how a claimant meets the criteria for an award of this benefit. This is a free course for Surrey organisations only..
This course is for any staff or volunteer who has a basic understanding of Universal Credit and wants to gain a better understanding of how Universal Credit payments are calculated in different client circumstances. This is a free course for Surrey organisations only..
This e-learning course using Zoom is for anyone new to or about to undertake casework in an area of social welfare law. It is not restricted to benefits caseworkers. It will provide caseworkers with the range of skills required to deliver client focussed casework that meets AQS quality mark standards. This is a free course for Surrey local Citizens Advice organisations only.
This course is for benefits advisers who have experience of Universal Credit and want to know more about the income rules for Universal Credit entitlement. It will cover all non-earnings income rules. It will equip you with greater knowledge of the income rules of Universal Credit resulting in a better understanding of entitlement to the benefit and resolving problems with awards. This is a free course for Surrey organisations only.
This course is for benefits advisers who have experience of Universal Credit and are looking to understand the impact of different forms of earnings on entitlement to benefits. It will give you a detailed understanding of what are earnings for Universal Credit purposes and the impact earnings can have on the claimant’s benefit award and claimant commitment. This is a free course for Surrey organisations only.
This course is for benefits advisers who have experience of Universal Credit and are looking to understand the impact of different forms of capital on entitlement to benefits. It will provide an understanding of the capital rules for Universal Credit. In particular the course will consider the difference between income and capital, who capital belongs to, capital disregards, notional capital, and valuation. This is a free course for Surrey organisations only.
If you work with low-income households or vulnerable clients you will know that the cost of living is the most urgent issue now, and for the foreseeable future. With our partners, Citizens Advice in Surrey and Surrey County Council we are getting organisations to think about benefits advice as one possible solution to being able to afford essential costs. Time and time again households are not claiming their full entitlement and the overall £total of unclaimed benefits is staggering. This e-training is designed to help Surrey staff and volunteers to have a better understanding of when and how to make a good referral for benefits advice. Its aim is for delegates to understand the basics of the benefit system, to know what to do if their client or service user requires a benefit check or believes a benefit award or decision is incorrect, and to help prepare the client for an interview with an advice service. It is not a course about the details of the benefit system. This is a free course.
This e-training is for any staff or volunteers who advise on welfare benefits and support low-income households. It aims to raise awareness of extra help available to those on low incomes and where to find that help Training fees apply.