This 3 hour introductory course, delivered via Zoom, is for any staff or volunteers who need to know about Universal Credit in order to support their clients and service users. It will provide a good introduction to the rules of entitlement and the core elements that are payable in specific circumstances. It will also cover how to claim, and where to get further help and advice. Training fees apply.
Single Event
This 2-hour course is for staff and volunteers who have a good understanding of the benefits system, and who want an update on recent and future benefit changes. It will update staff and advisers on legislative and guidance changes, and how these changes may affect clients who are supported by delegates and their organisation. This is a free course for Surrey Organisations only.
This introduction to Personal Independence Payment (PIP) is for experienced advisers and their supervisors who are looking for an overall understanding of this benefit. It will provide delegates with a comprehensive overview of PIP, its advantages for claimants, suggestions for how advisers can improve the chances of an award, and issues to look out for. This course does not discuss the specific PIP descriptors in detail. SWRU have separate courses covering the descriptors, including completing the PIP2 form and the mobility descriptors. This is a free course for Surrey organisations only.
This course is for staff and volunteers who want to improve their knowledge of social care funding and how it interacts with welfare benefits. By the end of the course delegates will have gained knowledge of both domiciliary and residential care charging policies, and how social care can impact on a person’s benefit claims. Training fees apply.
This course is for any staff or volunteer who has a basic understanding of Universal Credit and wants to gain a better understanding of how Universal Credit payments are calculated in different client circumstances. This is a free course for Surrey organisations only..
This course is for any adviser keen to understand how to challenge a Personal Independence Payment decision. It focuses on the process of challenging a PIP decision and covers what should be considered before appealing a decision, and the basis of the challenge that is being made. This is a free course for Surrey organisations only.
This course is for staff and volunteers who have a good understanding of welfare benefits, and want to know more about when a claim for Universal Credit should be initiated. It will ensure that people get full advice about the pros and cons of naturally migrating onto Universal Credit prior to the Government’s managed migration off legacy benefits. Training fees apply.
This course is for advisers who already have good experience in using the Quick Benefit calculator and who know their way around the benefit system. It will build on the skills of the advisers to increase their knowledge of the software by working though more complex benefit entitlement calculations.
This course is for advisers who need more detail on how Universal Credit and Housing Benefit can help working age claimants pay rent for their home. It will give advisers a more in depth understanding of how help with rent is provided via Universal Credit and Housing Benefit, at what level and any restrictions that may be in place.
This is a free course for Surrey organisations only.
This online session is designed to help Warm Hub volunteers and staff better understand their visitors’ debt problems and how to make a good referral. This is not a session about giving debt advice. The aim of the course is for delegates to gain understanding of debt issues; to know what to do if a Warm Hub visitor requires help with debts; identifying what might be a debt emergency, and to help prepare someone for a debt interview if they are being referred. This is a free course for volunteers and staff of SCC’s Warm Hubs only.