Welfare Writes Newsletter
21 Apr 2020
We have updated several factsheets on our COVID-19 page as well as adding new section to help if you are made redundant. .
We have produced a factsheet on welfare benefit support for self employed workers which can be found here
From 18 March we are operating the service remotely following advice issued by the Department of Health. We will still be taking enquiries, Monday to Friday, 10am to 4pm. Organisations who subscribe can either email their enquiry or request a call back from a SWRU adviser. The address for both options is firstname.lastname@example.org We will be […]
This half day hands-on workshop is for advisers who already have experience in using the Quick Benefits calculator. It will build on the skills of the advisers to increase their knowledge of the software by working through more complex benefit entitlement calculations. Further details can be found here
We have designed a new course specifically for local Citizens Advice advisers who are or will be delivering Help to Claim, and in particular, face to face support. Advisers should have generalist advice level understanding of the benefits system. It will introduce advisers to Universal Credit, who is entitled, how UC is calculated and how clients […]
As Universal Credit rolls out more and more legacy benefit claimants are faced with the prospect of claiming Universal Credit. These ‘natural migrations’ will not be provided with transitional protection and in many cases will receive less on UC than on legacy benefits. This course will provide staff and volunteers with the tools needed to […]