This hands-on half day training is for advisers who have a good knowledge of the welfare benefit system and who have access to the software but have not had the opportunity or time to get to know their way around it.
Single Event
This course is for volunteers and staff in local Citizens Advice who will be delivering the new Help to Claim service. It will train delegates on the practical steps involved in helping someone from the first stage of identifying a claim through to receipt of the first payment. It will not include specifics on allowances, elements, rent support or calculations. It will be delivered by a CPAG trainer. Fee applicable.
This course is for volunteers and staff in local Citizens Advice who will be delivering the new Help to Claim service. It will train delegates on the practical steps involved in helping someone from the first stage of identifying a claim through to receipt of the first payment. It will not include specifics on allowances, elements, rent support or calculations. It will be delivered by a CPAG trainer. Fee applicable.
Are you struggling to keep on top of all the social security and tax credits changes? This course will update your knowledge of current issues in administration, legislation, case law and practice. The course will focus on recent changes and imminent reforms. This is not an introductory course.
This one day introduction to Universal Credit is for advisers who are looking for an overview of the new benefit. it will provide advisers with a good outline of how Universal Credit is being introduced, who is entitled, the claim process, claimant conditionality and how Universal Credit is calculated. Fee applicable – see Training Fees page for rates.
Are you struggling to keep on top of all the social security and tax credits changes? This course will update your knowledge of current issues in administration, legislation, case law and practice. The course will focus on recent changes and imminent reforms. This is not an introductory course.
This course is for advisers who support people currently unable to work due to illness or disability, and who will be advising on ESA and Universal Credit. As Universal Credit rolls out “Limited Capability for Work” will be the test for entitlement if claimants are unable to work due to illness or disability. This course will provide what advisers need to know about the test and securing and keeping benefits for clients unable to work.
This one day introduction to Universal Credit is for advisers who are looking for an overview of the new benefit. it will provide advisers with a good outline of how Universal Credit is being introduced, who is entitled, the claim process, claimant conditionality and how Universal Credit is calculated. Fee applicable – see Training Fees page for rates.
This one day introduction to Universal Credit is for advisers who are looking for an overview of the new benefit. it will provide advisers with a good outline of how Universal Credit is being introduced, who is entitled, the claim process, claimant conditionality and how Universal Credit is calculated.
This course is for anyone who needs to be able to advise on benefits and wants to understand the landscape of working age social security. The course covers the existing social security system including Tax Credits. The Universal Credit content will reflect advice requirements in Surrey ahead of the full service roll-out. Trainee advisers who are now advising clients will build on their basic benefit training. More experienced advisers will benefit from consolidating their knowledge of individual benefits to gain a comprehensive overview of the inter-relationship of benefits. At the end of the course you will have good foundation knowledge of the system and how to support your clients with their entitlements.