This course is for advisers who may be advising claimants who have reached, or who are approaching, pension age about their possible benefit entitlement.
It is designed to enable advisers to understand the rules governing Pension Credit and to be able to advise potential claimants accurately and safely.
Training fees apply.
- 11th September 2024
10:00 am - 12:00 pm
This 3 hour introductory course, delivered via Zoom, is for any staff or volunteers who need to know about Universal Credit in order to support their clients and service users. It will provide a good introduction to the rules of entitlement and the core elements that are payable in specific circumstances. It will also cover how to claim, and where to get further help and advice. Training fees apply.
- 12th September 2024
10:00 am - 1:00 pm
This course is for experienced advisers and supervisors who are looking to understand Universal Credit Managed Migration.
It will provide an understanding of how Managed Migration will affect legacy benefit claimants. It will cover the Managed Migration process, who will be affected, transitional protection and how this can end, as well as discussing how advisers may be able to help claimants issued with a managed migration notice. Training fees apply.
- 17th September 2024
10:00 am - 12:30 pm
This course is for any staff or volunteer who has a basic understanding of Universal Credit and wants to gain a better understanding of how Universal Credit payments are calculated in different client circumstances. Training fees apply.
- 3rd October 2024
10:00 am - 12:30 pm
This course is for advisers who have a good knowledge of the welfare benefit system and who have access to the software but have not had the opportunity or time to get to know their way around it. It will help advisers to achieve a better understanding of what the calculator can do to assist advisers with their work. Training fees apply.
- Part 1
9th October 2024
10:00 am - 12:00 pm - Part 2
16th October 2024
10:00 am - 11:30 am
This 2 hour course is for staff and volunteers who have a good understanding of the benefits system, and who want an update on recent and future benefit changes. It will update staff and advisers on legislative and guidance changes, and how these changes may affect clients who are supported by delegates and their organisation. Training fees apply.
- 15th October 2024
10:00 am - 12:00 pm
This course is for any adviser keen to understand how to ensure that relevant information is provided on a PIP2 form. It will be of particular interest to advisers who have, or wish to have, a role in helping with Personal Independence Payment claims. It is designed to enable advisers to understand what is important when using a PIP2 form to explain how a claimant meets the criteria for the benefit and to provide evidence that may be helpful in improving the client’s experience of the medical assessment. Training fees apply.
- 5th November 2024
10:00 am - 12:30 pm
This is course is for any adviser keen to understand how to ensure that relevant information is provided on a DLA form. It will be of particular interest to advisers who have, or wish to have, a role in helping claimants complete DLA forms. It is designed to enable advisers to understand what is important when using the DLA form to explain how a child meets the criteria for the benefit. Training fees apply.
- 19th November 2024
10:00 am - 12:30 pm
This course is aimed at staff and volunteers who understand the benefits system and would like to improve their knowledge in this particular area of advice. Training fees apply.
- 21st November 2024
10:00 am - 12:00 pm
This introduction to Limited Capability for Work and Work-related activity (LCW/LCWRA) is for advisers with a general understanding of Universal Credit, and their supervisors who are looking for an overall understanding of how a LCW/LCWRA status affects entitlement to Universal Credit and New-Style Employment and Support Allowance. Training fees apply.
- 26th November 2024
10:00 am - 1:00 pm
This course is for any adviser keen to understand how to challenge a Personal Independence Payment decision. It focuses on the process of challenging a PIP decision and covers what should be considered before appealing a decision, and the basis of the challenge that is being made. Training fees apply.
- 3rd December 2024
10:00 am - 12:30 pm
This course is for advisers who are looking for a detailed understanding of the points-based assessment of Limited Capability for Work (LCW) and Limited Capability for Work-Related Activity (LCWRA) in Employment and Support Allowance and Universal Credit claims. Training fees apply.
- 10th December 2024
10:00 am - 12:30 pm
This is course is for any adviser keen to understand how to challenge a Limited Capability for Work (LCW) or Limited Capability for Work-Related Activity (LCWRA) decision. It focuses on the process of challenging a LCW decision and covers what should be considered before appealing a decision and the basis of the challenge that is being made. Training fees apply.
- 14th January 2025
10:00 am - 12:30 pm