This course is for advisers who support older people and who have an understanding of the benefits system, especially means-tested benefits. This is not an introductory course. Participants will gain an awareness of benefits which can be claimed by people over pension age, and will understand how to ensure that such clients can receive their full benefit entitlement. Particular attention will be given to showing how disablement or frailty in this age group can increase benefit entitlement, and how mixed age couples are treated in social security terms. Fee applicable – see Training Fees page for rates.

If you work with Carers and provide advice on entitlements then this course is for you. Delegates must have a basic understanding of the benefits system. The course will bring together all the elements of the welfare system that are relevant for Carers. It will equip delegates with legal, practical and pitfall information in order for them to holistically advise Carers of their full entitlement. This is a free course for Surrey-based organisations.

This one day introduction to Universal Credit is for advisers who are looking for an overview of the new benefit. it will provide advisers with a good outline of how Universal Credit is being introduced, who is entitled, the claim process, claimant conditionality and how Universal Credit is calculated. Fee applicable – see Training Fees page for rates.

New in post? New role? Need to know about benefits? This 2-day course introduces you to the social security system. It will provide an overview of contribution based and non-contributory benefits as well as a foundation knowledge for Universal Credit and legacy benefits. Fee applicable – see Training Fees page for rates.