This course is for staff and volunteers who want to improve their knowledge of social care funding and how it interacts with welfare benefits. By the end of the course delegates will have gained knowledge of both domiciliary and residential care charging policies, and how social care can impact on a person’s benefit claims. This is a free course for Surrey local Citizens Advice organisations only.

This course is for advisers who already have good experience in using the Quick Benefit calculator and who know their way around the benefit system. It will build on the skills of the advisers to increase their knowledge of the software by working though more complex benefit entitlement calculations.

This e-learning course using Zoom is for anyone new to or about to undertake casework in an area of social welfare law. It is not restricted to benefits caseworkers. It will provide caseworkers with the range of skills required to deliver client focussed casework that meets AQS quality mark standards. This is a free course for Surrey local Citizens Advice organisations only.

This course is for experienced advisers who sometimes deal with complex benefit queries concerning non-UK nationals. You will need to be familiar with Universal Credit and preferably have some experience of the EU freedom of movement rules. It will provide advisers with an understanding of the issues that may be relevant when advising non-UK nationals claiming Universal Credit and will cover the relevance of the EU settlement scheme to entitlement to Universal Credit. This is a free course for Surrey local Citizens Advice only..