This 90 minute course is aimed at LCA advisers who are already helping clients with Universal Credit queries, including Help to Claim staff and volunteers. This is an update course, so delegates need to already have a working knowledge of UC. By the end advisers will understand more about the COVID-19 welfare reforms that have been introduced and how they affect UC claimants.
- 23rd July 2020
9:15 am - 10:45 am