This course is for advisers who already have good experience in using the Quick Benefit calculator and who know their way around the benefit system. It will build on the skills of the advisers to increase their knowledge of the software by working though more complex benefit entitlement calculations.
Single Event
This course is for advisers who need more detail on how Universal Credit and Housing Benefit can help working age claimants pay rent for their home. It will give advisers a more in depth understanding of how help with rent is provided via Universal Credit and Housing Benefit, at what level and any restrictions that may be in place.
This is a free course for Surrey organisations only.
This online session is designed to help Warm Hub volunteers and staff better understand their visitors’ debt problems and how to make a good referral. This is not a session about giving debt advice. The aim of the course is for delegates to gain understanding of debt issues; to know what to do if a Warm Hub visitor requires help with debts; identifying what might be a debt emergency, and to help prepare someone for a debt interview if they are being referred. This is a free course for volunteers and staff of SCC’s Warm Hubs only.
This online session is designed to help Warm Hub volunteers and staff better understand their visitors’ debt problems and how to make a good referral. This is not a session about giving debt advice. The aim of the course is for delegates to gain understanding of debt issues; to know what to do if a Warm Hub visitor requires help with debts; identifying what might be a debt emergency, and to help prepare someone for a debt interview if they are being referred. This is a free course for volunteers and staff of SCC’s Warm Hubs only.
This course is for advisers who are likely to be involved in assisting clients to claim Attendance Allowance. It is designed to enable advisers to understand what is important in using an Attendance Allowance form to explain how a claimant meets the criteria for an award of this benefit. This is a free course for Surrey organisations only..
This course is for any staff or volunteer who has a basic understanding of Universal Credit and wants to gain a better understanding of how Universal Credit payments are calculated in different client circumstances. This is a free course for Surrey organisations only..
This e-learning course using Zoom is for anyone new to or about to undertake casework in an area of social welfare law. It is not restricted to benefits caseworkers. It will provide caseworkers with the range of skills required to deliver client focussed casework that meets AQS quality mark standards. This is a free course for Surrey local Citizens Advice organisations only.
This course is for benefits advisers who have experience of Universal Credit and want to know more about the income rules for Universal Credit entitlement. It will cover all non-earnings income rules. It will equip you with greater knowledge of the income rules of Universal Credit resulting in a better understanding of entitlement to the benefit and resolving problems with awards. This is a free course for Surrey organisations only.
This course is for benefits advisers who have experience of Universal Credit and are looking to understand the impact of different forms of earnings on entitlement to benefits. It will give you a detailed understanding of what are earnings for Universal Credit purposes and the impact earnings can have on the claimant’s benefit award and claimant commitment. This is a free course for Surrey organisations only.
This course is for benefits advisers who have experience of Universal Credit and are looking to understand the impact of different forms of capital on entitlement to benefits. It will provide an understanding of the capital rules for Universal Credit. In particular the course will consider the difference between income and capital, who capital belongs to, capital disregards, notional capital, and valuation. This is a free course for Surrey organisations only.