Debt Overview for Warm Hubs teams

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  •  14th December 2022
     10:00 am - 11:30 am

Who is this course for?

This online session is designed to help Warm Hub volunteers and staff better understand their visitors’ debt problems and how to make a good referral. This is not a session about giving debt advice.


The aim of the course is for delegates to gain understanding of debt issues; to know what to do if a Warm Hub visitor requires help with debts; identifying what might be a debt emergency, and to help prepare someone for a debt interview if they are being referred.


By the end of the session, delegates will have a better understanding of how debt advice can support a client and will

  • Be able to identify the right organisation to refer to
  • Have a better understanding of what is the debt process
  • Be able to identify a debt emergency and when urgent support is needed
  • Be able to make active referrals for further support

A complete set of slides will be provided at the end of the course.