Debt Overview for Warm Hubs teams

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  • 16th January 2023
    10:00 am - 11:30 am

Who is this course for?

This online session is designed to help Warm Hub volunteers and staff better understand their visitors’ debt problems and how to make a good referral. This is not a session about giving debt advice.


The aim of the course is for delegates to gain understanding of debt issues; to know what to do if a Warm Hub visitor requires help with debts; identifying what might be a debt emergency, and to help prepare someone for a debt interview if they are being referred.


By the end of the session, delegates will have a better understanding of how debt advice can support a client and will

  • Be able to identify the right organisation to refer to
  • Have a better understanding of what is the debt process
  • Be able to identify a debt emergency and when urgent support is needed
  • Be able to make active referrals for further support

A complete set of slides will be provided at the end of the course.

Event Location


Venue Phone:

United Kingdom


Joining Instructions

You will be sent a link to join the training 1-2 working days before the date of the course.

On the day you will be able to join the course 15 minutes before the start time and will go into a waiting room until the trainer admits you.

If you have any difficulty connecting on the day please email us at with a contact phone number and we will try to help.