This course is for any staff or volunteer who has a basic understanding of Universal Credit and wants to gain a better understanding of how Universal Credit payments are calculated in different client circumstances. This is a free course for Surrey organisations only..
Single Event
This course is for any adviser keen to understand how to challenge a Personal Independence Payment decision. It focuses on the process of challenging a PIP decision and covers what should be considered before appealing a decision, and the basis of the challenge that is being made. This is a free course for Surrey organisations only.
This course is for staff and volunteers who have a good understanding of welfare benefits, and want to know more about when a claim for Universal Credit should be initiated. It will ensure that people get full advice about the pros and cons of naturally migrating onto Universal Credit prior to the Government’s managed migration off legacy benefits. Training fees apply.
This course is for advisers who already have good experience in using the Quick Benefit calculator and who know their way around the benefit system. It will build on the skills of the advisers to increase their knowledge of the software by working though more complex benefit entitlement calculations.
This course is for advisers who need more detail on how Universal Credit and Housing Benefit can help working age claimants pay rent for their home. It will give advisers a more in depth understanding of how help with rent is provided via Universal Credit and Housing Benefit, at what level and any restrictions that may be in place.
This is a free course for Surrey organisations only.
This online session is designed to help Warm Hub volunteers and staff better understand their visitors’ debt problems and how to make a good referral. This is not a session about giving debt advice. The aim of the course is for delegates to gain understanding of debt issues; to know what to do if a Warm Hub visitor requires help with debts; identifying what might be a debt emergency, and to help prepare someone for a debt interview if they are being referred. This is a free course for volunteers and staff of SCC’s Warm Hubs only.
This online session is designed to help Warm Hub volunteers and staff better understand their visitors’ debt problems and how to make a good referral. This is not a session about giving debt advice. The aim of the course is for delegates to gain understanding of debt issues; to know what to do if a Warm Hub visitor requires help with debts; identifying what might be a debt emergency, and to help prepare someone for a debt interview if they are being referred. This is a free course for volunteers and staff of SCC’s Warm Hubs only.
This course is for advisers who are likely to be involved in assisting clients to claim Attendance Allowance. It is designed to enable advisers to understand what is important in using an Attendance Allowance form to explain how a claimant meets the criteria for an award of this benefit. This is a free course for Surrey organisations only..
This course is for any staff or volunteer who has a basic understanding of Universal Credit and wants to gain a better understanding of how Universal Credit payments are calculated in different client circumstances. This is a free course for Surrey organisations only..
This e-learning course using Zoom is for anyone new to or about to undertake casework in an area of social welfare law. It is not restricted to benefits caseworkers. It will provide caseworkers with the range of skills required to deliver client focussed casework that meets AQS quality mark standards. This is a free course for Surrey local Citizens Advice organisations only.