This course is for advisers who need more detail on how Universal Credit can help claimants who rent or who have a mortgage to pay. Delegates will need to understand the basics of Universal Credit. Fee applicable – see Training Fees page for rates
Single Event
This course is for benefit advisers who advise EEA nationals and want to understand the benefit issues for this client group. A good understanding of the benefit system is advisable. Fee applicable – see Training Fees page for rates
This one day introduction to Universal Credit is for experienced advisers who are looking for an introduction and overview of this new benefit. Fee applicable – see Training Fees page for rates
New in post? New role? Need to know about benefits? This course introduces you to the social security system including Tax Credits. You will find out who is entitled and how to claim. At the end of the course you will have good foundation knowledge of the system and how to support your clients with their entitlements. Fee applicable – see Training Fees page for rates.
This is a half day course for front line staff who may be the first point of contact for clients. It is designed to help staff consider whether the correct award of benefit has been made and understand the next steps that should be taken to ensure the client has the full advantage of the newly awarded benefit. Fee applicable – see Training Fees page for rates.
To give advisers a more in depth understanding of how support for rent and mortgage interest can be provided via Universal Support, at what level and any restrictions may be in place. Aim To give advisers a more in depth understanding of how support for rent and mortgage interest can be provided via Universal Support,[…]
This course will provide advisers with a good outline of how this new means-tested benefit will be introduced, who will be entitled, the claim process, claimant conditionality and how Universal Credit will be calculated. Aims This course will provide advisers with a good outline of how this new means-tested benefit will be introduced, who will[…]
This course is for experienced advisers who need to catch up with the significant number of benefit changes and reforms. The course will look at the emerging problem areas for clients and provide opportunity for delegates to discuss and work through what their service needs to be doing in order to support vulnerable citizens over[…]
This 2-day course is an excellent introduction for new staff, volunteers or those who have changed roles to now include benefits advice. The course has lots of practical case studies, exercises and discussion as well as all the foundation information you need across the social security scheme. Course fee applicable – please visit our training[…]
The course will bring together all the elements of the welfare system that are relevant for carers who are nearing state pension age or who are already pension age. The course will equip delegates with legal, practical and pitfall information in order for them to holistically advise this client group of their full entitlement. The[…]