This e-learning course is for experienced local Citizens Advice advisers who sometimes deal with complex benefit queries concerning EEA nationals. You will need a broad understanding of the social security benefit system and preferably have some experience of the EU freedom of movement rules. This course does not look at benefit issues concerning non-EU nationals.
The course will provide advisers with an understanding of the issues that may be relevant when advising EEA nationals. It will cover the relevance of the EU settlement scheme to continued entitlement to Universal Credit.
At the end of this course you will: