This e-learning course is for experienced local Citizens Advice advisers who sometimes deal with complex benefit queries concerning EEA nationals. You will need a broad understanding of the social security benefit system and preferably have some experience of the EU freedom of movement rules. This course does not look at benefit issues concerning non-EU nationals.
The course will provide advisers with an understanding of the issues that may be relevant when advising EEA nationals. It will cover the relevance of the EU settlement scheme to continued entitlement to Universal Credit.
At the end of this course you will:
Venue Phone: email@example.comAddress:
You will be sent a link to join the training 1-2 working days before the date of the course.
On the day you will be able to join the course 15 minutes before the start time and will go into a waiting room until the trainer admits you.
If you have any difficulty connecting on the day please email us at firstname.lastname@example.org with a contact phone number and we will try to help.