This course is not currently available on the Open programme. Surrey organisations may book places by going to the same course in the “Surrey Organisations” programme. Anyone who booked a placed through the Open programme has automatically been transferred.
Single Event
If you work with low-income households or vulnerable clients you will know that the cost of living is the most urgent issue now, and for the foreseeable future. With our partners, Citizens Advice in Surrey and Surrey County Council we are getting organisations to think about benefits advice as one possible solution to being able to afford essential costs. Time and time again households are not claiming their full entitlement and the overall £total of unclaimed benefits is staggering. This e-training is designed to help Surrey staff and volunteers to have a better understanding of when and how to make a good referral for benefits advice. Its aim is for delegates to understand the basics of the benefit system, to know what to do if their client or service user requires a benefit check or believes a benefit award or decision is incorrect, and to help prepare the client for an interview with an advice service. It is not a course about the details of the benefit system. This is a free course.
This course is for any adviser keen to understand how to ensure that relevant information is provided on a PIP2 form. It will be of particular interest to advisers who have, or wish to have, a role in helping with Personal Independence Payment claims. It is designed to enable advisers to understand what is important when using a PIP2 form to explain how a claimant meets the criteria for the benefit and to provide evidence that may be helpful in improving the client’s experience of the medical assessment. Training fees apply
This course is for benefits advisers who have experience of Universal Credit and are looking to understand how to get Universal Credit awards changed. It will give you an understanding of the rules for revision and supersession of Universal Credit decisions. In particular the course will consider how to change a decision where there is a change of circumstances, including whether an extension of time for notifying a change is possible. Training Fees applies.
This 2-hour course is for staff and volunteers who have a good understanding of the benefits system, and who want an update on recent and future benefit changes. It will update staff and advisers on legislative and guidance changes, and how these changes may affect clients who are supported by delegates and their organisation. This is a free course for Surrey organisations only.
The 3 hour course is for any staff or volunteers who support families and want an introduction to benefits for families. It will provide a good introduction to the core entitlements that families may be able to claim is specific circumstances, how to claim, and where to get further help and advice. This is a free course for Surrey organisations only.
This course looks in detail at the criteria for entitlement to the Mobility Component of Personal Independence Payment (PIP). It is for advisers who have experience with PIP to understand in detail how to help clients achieve the appropriate level of the award of this component. It will provide advisers with a comprehensive understanding of the mobility activities, how the entitlement requirements are met and issues that may arise when helping clients understand entitlement. This course does not discuss PIP daily living descriptors. SWRU have developed a separate course with a focus on the daily living activities in the context of the PIP2 form. Training Fees applies.
This 3 hour introductory course, delivered via Zoom, is for any staff or volunteers who need to know about Universal Credit in order to support their clients and service users. It will provide a good introduction to the rules of entitlement and the core elements that are payable in specific circumstances. It will also cover how to claim, and where to get further help and advice. This is a free course for Surrey organisations only.
This e-training is for any staff or volunteers who advise on welfare benefits and support low-income households. It aims to raise awareness of extra help available to those on low incomes and where to find that help This is a free course for Surrey organisations only.
This course is for any adviser keen to understand how to ensure that relevant information is provided on a PIP2 form. It will be of particular interest to advisers who have, or wish to have, a role in helping with Personal Independence Payment claims. It is designed to enable advisers to understand what is important when using a PIP2 form to explain how a claimant meets the criteria for the benefit and to provide evidence that may be helpful in improving the client’s experience of the medical assessment. This is a free course for Surrey local Citizens Advice only.