If you work with low-income households or vulnerable clients you will know that the cost of living is the most urgent issue now, and for the foreseeable future. With our partners, Citizens Advice in Surrey and Surrey County Council we are getting organisations to think about benefits advice as one possible solution to being able to afford essential costs. Time and time again households are not claiming their full entitlement and the overall £total of unclaimed benefits is staggering. This e-training is designed to help Surrey staff and volunteers to have a better understanding of when and how to make a good referral for benefits advice. Its aim is for delegates to understand the basics of the benefit system, to know what to do if their client or service user requires a benefit check or believes a benefit award or decision is incorrect, and to help prepare the client for an interview with an advice service. It is not a course about the details of the benefit system. This is a free course.
Single Event
This e-training is for any staff or volunteers who advise on welfare benefits and support low-income households. It aims to raise awareness of extra help available to those on low incomes and where to find that help Training fees apply.
This 2-hour course is for staff and volunteers who have a good understanding of the benefits system, and who want an update on recent and future benefit changes. It will update staff and advisers on legislative and guidance changes, and how these changes may affect clients who are supported by delegates and their organisation. Training fees apply.
This course is for staff and volunteers who have a good understanding of welfare benefits, and want to know more about when a claim for Universal Credit should be initiated. It will ensure that people get full advice about the pros and cons of naturally migrating onto Universal Credit prior to the Government’s managed migration off legacy benefits. This is a free course for organisations in Surrey.
This course is for staff and volunteers who have a good understanding of welfare benefits, and want to know more about when a claim for Universal Credit should be initiated. It will ensure that people get full advice about the pros and cons of naturally migrating onto Universal Credit prior to the Government’s managed migration off legacy benefits. This is a free course for organisations in Surrey.
This course is not currently available on the Open programme. Surrey organisations may book places by going to the same course in the “Surrey Organisations” programme. Anyone who booked a placed through the Open programme has automatically been transferred.
This course is not currently available on the Open programme. Surrey organisations may book places by going to the same course in the “Surrey Organisations” programme. Anyone who booked a placed through the Open programme has automatically been transferred.
This course is not currently available on the Open programme. Surrey organisations may book places by going to the same course in the “Surrey Organisations” programme. Anyone who booked a placed through the Open programme has automatically been transferred.
If you work with low-income households or vulnerable clients you will know that the cost of living is the most urgent issue now, and for the foreseeable future. With our partners, Citizens Advice in Surrey and Surrey County Council we are getting organisations to think about benefits advice as one possible solution to being able to afford essential costs. Time and time again households are not claiming their full entitlement and the overall £total of unclaimed benefits is staggering. This e-training is designed to help Surrey staff and volunteers to have a better understanding of when and how to make a good referral for benefits advice. Its aim is for delegates to understand the basics of the benefit system, to know what to do if their client or service user requires a benefit check or believes a benefit award or decision is incorrect, and to help prepare the client for an interview with an advice service. It is not a course about the details of the benefit system. This is a free course.
This course is for any adviser keen to understand how to ensure that relevant information is provided on a PIP2 form. It will be of particular interest to advisers who have, or wish to have, a role in helping with Personal Independence Payment claims. It is designed to enable advisers to understand what is important when using a PIP2 form to explain how a claimant meets the criteria for the benefit and to provide evidence that may be helpful in improving the client’s experience of the medical assessment. Training fees apply