This course is for staff and volunteers who have a good understanding of the benefits system, and who want an update on recent and future benefit changes.
It will update staff and advisers on legislative and guidance changes, and how these changes may affect clients who are supported by delegates and their organisation.
By the end of the course delegates will have a greater understanding of:
A complete set of slides will be provided at the end of the course.
Venue Phone: email@example.comAddress:
You will be sent a link to join the training 1-2 working days before the date of the course.
On the day you will be able to join the course 15 minutes before the start time and will go into a waiting room until the trainer admits you.
If you have any difficulty connecting on the day please email us at firstname.lastname@example.org with a contact phone number and we will try to help.