This half day course is for advisers who are looking for a detailed understanding of the disability criteria for Personal Independence Payment. It will provide advisers with an outline of this benefit, with an emphasis on understanding the descriptors and the award of points under each of the daily living and mobility activities. Fee applicable – see Training Fees page for rates.
Single Event
New in post? New role? Need to know about benefits? This 2-day course introduces you to the social security system including Tax Credits. You will find out who is entitled and how to claim. At the end of the course you will have good foundation knowledge of the system and how to support your clients with their entitlements. Fee applicable – see Training Fees page for rates.
This half day workshop is for advisers who already have experience in using the Quick Benefits calculator. The hands-on workshop will build on the skills of the advisers to increase their knowledge of the software by working through more complex benefit entitlement calculations.
This hands-on half day training is for advisers who have a good knowledge of the welfare benefit system and who have access to the software but have not had the opportunity or time to get to know their way around it.
If you work with Carers and provide advice on entitlements then this course is for you. Delegates must have a basic understanding of the benefits system. The course will bring together all the elements of the welfare system that are relevant for Carers. It will equip delegates with legal, practical and pitfall information in order for them to holistically advise Carers of their full entitlement. This is a free course for Surrey-based organisations.
This course is for generalist advisers who have a basic understanding of housing status. It aims to enable advisers to give advice on the possession process and assist clients to take appropriate action to prevent eviction. It aims to enable advisers to give advice on the possession process and assist clients to take appropriate action to prevent eviction. Please note this course does not cover mortgage repossession.
This course is for generalist advisers who have a good understanding of housing status and homelessness issues. It is also useful for Advice Session Supervisors and gives a good basic introduction for new housing caseworkers. Its aim is to provide an overview of the client’s short term options to the home when their relationship breaks down.
This course is for anyone who needs to be able to advise on benefits and wants to understand the landscape of working age social security. The course covers the existing social security system including Tax Credits. The Universal Credit content will reflect advice requirements in Surrey ahead of the full service roll-out. Trainee advisers who are now advising clients will build on their basic benefit training. More experienced advisers will benefit from consolidating their knowledge of individual benefits to gain a comprehensive overview of the inter-relationship of benefits. At the end of the course you will have good foundation knowledge of the system and how to support your clients with their entitlements.
This course is for advisers who need more detail on how Universal Credit can help claimants who rent or who have a mortgage to pay. Delegates will need to understand the basics of Universal Credit. Advisers will gain a more in-depth understanding of how support for rent and mortgage interest can be provided via Universal Credit, at what level and any restrictions that may be in place.
Are you struggling to keep on top of all the social security and tax credits changes? This course will update your knowledge of current issues in administration, legislation, case law and practice. The course will focus on recent changes and imminent reforms. This is not an introductory course.