This 3 hour introductory course, delivered via Zoom, is for any staff or volunteers who need to know about Universal Credit in order to support their clients and service users. It will provide a good introduction to the rules of entitlement and the core elements that are payable in specific circumstances. It will also cover how to claim, and where to get further help and advice. Training fees apply.
Single Event
This course is for advisers who may be advising claimants who have reached, or who are approaching, pension age about their possible benefit entitlement.
It is designed to enable advisers to understand the rules governing Pension Credit and to be able to advise potential claimants accurately and safely.
This is a free course for Surrey local Citizens Advice organisations only.
This course is for advisers who have a good knowledge of the welfare benefit system and who have access to the software but have not had the opportunity or time to get to know their way around it. It will help advisers to achieve a better understanding of what the calculator can do to assist advisers with their work. Training fees apply.
The 3 hour course is for any staff or volunteers who support families and want an introduction to benefits for families. It will provide a good introduction to the core entitlements that families may be able to claim is specific circumstances, how to claim, and where to get further help and advice. This is a free course for Surrey local Citizens Advice organisations only.
This e-learning course using Zoom is for anyone new to or about to undertake casework in an area of social welfare law. It is not restricted to benefits caseworkers. It will provide caseworkers with the range of skills required to deliver client focussed casework that meets AQS quality mark standards. This is a free course for Surrey local Citizens Advice organisations only.
This is course is for any adviser keen to understand how to challenge a Limited Capability for Work (LCW) or Limited Capability for Work-Related Activity (LCWRA) decision. It focuses on the process of challenging a LCW decision and covers what should be considered before appealing a decision and the basis of the challenge that is being made. Training fees apply.
This course is for any adviser keen to understand how to challenge a Personal Independence Payment decision. It focuses on the process of challenging a PIP decision and covers what should be considered before appealing a decision, and the basis of the challenge that is being made. Training fees apply.
This course is for advisers who are looking for a detailed understanding of the points-based assessment of Limited Capability for Work (LCW) and Limited Capability for Work-Related Activity (LCWRA) in Employment and Support Allowance and Universal Credit claims. Training fees apply.
This course is aimed at staff and volunteers who understand the benefits system and would like to improve their knowledge in this particular area of advice. Training fees apply.
This 2 hour course is for staff and volunteers who have a good understanding of the benefits system, and who want an update on recent and future benefit changes. It will update staff and advisers on legislative and guidance changes, and how these changes may affect clients who are supported by delegates and their organisation. Training fees apply.