This course is for staff and volunteers who are helping clients with Universal Credit claims, and want to know more about the changes to Limited Capability for Work Related Activity coming into force in April 2026. This short (1hr) course will provide advisers with an overview of changes. It does not discuss specific LCW or LCWRA descriptors. Training fees apply.
Single Event
This 2 hour course is for staff and volunteers who have a good understanding of the benefits system, and who want an update on recent and future benefit changes. It will update staff and advisers on legislative and guidance changes, and how these changes may affect clients who are supported by delegates and their organisation. Training fees apply.
This 3 hour introductory course, delivered via Zoom, is for any staff or volunteers who need to know about Universal Credit in order to support their clients and service users. It will provide a good introduction to the rules of entitlement and the core elements that are payable in specific circumstances. It will also cover how to claim, and where to get further help and advice. Training fees apply.
This course is for any adviser keen to understand how to challenge a Personal Independence Payment decision. It focuses on the process of challenging a PIP decision and covers what should be considered before appealing a decision, and the basis of the challenge that is being made. Training fees apply.
This course is for staff and volunteers who are helping clients with Universal Credit claims, and want to know more about who is treated as self-employed and how self-employment affects a Universal Credit claim. This course will equip staff and volunteers with greater knowledge of the specific rules and requirements for the self-employed in receipt of Universal Credit resulting in a better understanding of entitlement to the benefit and a stronger ability to resolve problems with awards. Training fees apply.
This course is for advisers who are familiar with Universal Credit and who want to understand more about the tricky areas of this benefit.
The course will cover a range of topics relating to the more complex aspects of Universal Credit. It will not cover the basic rules of entitlement.
This is a free course for Surrey local Citizens Advice organisations only.
This course is for advisers who are likely to be involved in assisting clients to claim Attendance Allowance. It is designed to enable advisers to understand what is important in using an Attendance Allowance form to explain how a claimant meets the criteria for an award of this benefit.
This is a free course for Surrey local Citizens Advice organisations only.
This 3 hour introductory course, delivered via Zoom, is for any staff or volunteers who need to know about Universal Credit in order to support their clients and service users. It will provide a good introduction to the rules of entitlement and the core elements that are payable in specific circumstances. It will also cover how to claim, and where to get further help and advice.
This is a free course for Surrey local Citizens Advice organisations only.
This course is for advisers who may be advising claimants who have reached, or who are approaching, pension age about their possible benefit entitlement.
It is designed to enable advisers to understand the rules governing Pension Credit and to be able to advise potential claimants accurately and safely.
This is a free course for Surrey local Citizens Advice organisations only.
This course is for experienced advisers with an understanding of the benefit system as a whole including supervisors. It will suit those who are looking for an overall understanding of the interaction of Personal Independence Payment (PIP) with other benefits including Universal Credit and the other passporting advantages a PIP award can provide. A similar course was run in March 2023 under the title PIP an overview.
Training fees apply.