This course is for experienced advisers who sometimes deal with complex benefit queries concerning non-UK nationals. You will need to be familiar with Universal Credit and preferably have some experience of the EU freedom of movement rules.
It will provide advisers with an understanding of the issues that may be relevant when advising non-UK nationals claiming Universal Credit and will cover the relevance of the EU settlement scheme to entitlement to Universal Credit. This is a free course for Surrey local Citizens Advice only..
Single Event
This introduction to Personal Independence Payment (PIP) is for experienced advisers and their supervisors who are looking for an overall understanding of this benefit. It will provide delegates with a comprehensive overview of PIP, its advantages for claimants, suggestions for how advisers can improve the chances of an award, and issues to look out for. This course does not discuss the specific PIP descriptors in detail. SWRU have separate courses covering the descriptors, including completing the PIP2 form and the mobility descriptors. This is a free course for Surrey organisations only.
This e-learning course using Zoom is for anyone new to or about to undertake casework in an area of social welfare law. It is not restricted to benefits caseworkers. It will provide caseworkers with the range of skills required to deliver client focussed casework that meets AQS quality mark standards. This is a free course for Surrey local Citizens Advice organisations only.
This course is for advisers who are likely to be involved in assisting clients to claim Attendance Allowance. It is designed to enable advisers to understand what is important in using an Attendance Allowance form to explain how a claimant meets the criteria for an award of this benefit. This is a free course for Surrey organisations only.
This course is for staff and volunteers who want to improve their knowledge of social care funding and how it interacts with welfare benefits. By the end of the course delegates will have gained knowledge of both domiciliary and residential care charging policies, and how social care can impact on a person’s benefit claims. This is a free course for Surrey local Citizens Advice organisations only.
This course is for any staff or volunteer who has a basic understanding of Universal Credit and wants to gain a better understanding of how Universal Credit payments are calculated in different client circumstances. This is a free course for Surrey organisations only.
This 3 hour introductory course, delivered via Zoom, is for any staff or volunteers who need to know about Universal Credit in order to support their clients and service users. It will provide a good introduction to the rules of entitlement and the core elements that are payable in specific circumstances. It will also cover how to claim, and where to get further help and advice. Training fees apply.
This 2 hour course is for staff and volunteers who have a good understanding of the benefits system, and who want an update on recent and future benefit changes. It will update staff and advisers on legislative and guidance changes, and how these changes may affect clients who are supported by delegates and their organisation. Training fees apply.
The 3 hour course is for any staff or volunteers who support families and want an introduction to benefits for families. It will provide a good introduction to the core entitlements that families may be able to claim is specific circumstances, how to claim, and where to get further help and advice. Training fees apply.
This course is for advisers who have a good knowledge of the welfare benefit system and who have access to the software but have not had the opportunity or time to get to know their way around it. It will help advisers to achieve a better understanding of what the calculator can do to assist advisers with their work.