The 3 hour course is for any staff or volunteers who support families and want an introduction to benefits for families. It will provide a good introduction to the core entitlements that families may be able to claim is specific circumstances, how to claim, and where to get further help and advice. Training fees apply.
Single Event
This course is for experienced advisers and supervisors who are looking to understand Universal Credit Managed Migration.
It will provide an understanding of how Managed Migration will affect legacy benefit claimants. It will cover the Managed Migration process, who will be affected, transitional protection and how this can end, as well as discussing how advisers may be able to help claimants issued with a managed migration notice. Training fees apply.
This course is for any staff or volunteer who has a basic understanding of Universal Credit and wants to gain a better understanding of how Universal Credit payments are calculated in different client circumstances. This is a free course for Surrey organisations only.
This course is for any staff or volunteer who has a basic understanding of Universal Credit and wants to gain a better understanding of how Universal Credit payments are calculated in different client circumstances. This is a free course.
This course is for advisers who may be advising claimants who have reached, or who are approaching, pension age about their possible benefit entitlement.
It is designed to enable advisers to understand the rules governing Pension Credit and to be able to advise potential claimants accurately and safely.
This is a free course for Surrey organisations only.
This 2 hour course is for staff and volunteers who have a good understanding of the benefits system, and who want an update on recent and future benefit changes. It will update staff and advisers on legislative and guidance changes, and how these changes may affect clients who are supported by delegates and their organisation. This is a free course for Surrey organisations only.
This course is for any adviser keen to understand how to ensure that relevant information is provided on a PIP2 form. It will be of particular interest to advisers who have, or wish to have, a role in helping with Personal Independence Payment claims. It is designed to enable advisers to understand what is important when using a PIP2 form to explain how a claimant meets the criteria for the benefit and to provide evidence that may be helpful in improving the client’s experience of the medical assessment. This is a free course.
This course is for advisers who have a good knowledge of the welfare benefit system and who have access to the software but have not had the opportunity or time to get to know their way around it. It will help advisers to achieve a better understanding of what the calculator can do to assist advisers with their work. This is a free course for Surrey local Citizens Advice only.
This course is for advisers who already have good experience in using the Quick Benefit calculator and who know their way around the benefit system. It will build on the skills of the advisers to increase their knowledge of the software by working though more complex benefit entitlement calculations.
This course is for experienced advisers and supervisors who are looking to understand Universal Credit Managed Migration.
It will provide an understanding of how Managed Migration will affect legacy benefit claimants. It will cover the Managed Migration process, who will be affected, transitional protection and how this can end, as well as discussing how advisers may be able to help claimants issued with a managed migration notice. Training fees apply.