Are you struggling to keep on top of all the social security and tax credits changes? This course will update your knowledge of current issues in administration, legislation, case law and practice. The course will focus on recent changes and imminent reforms. This is not an introductory course.
Single Event
This course is for advisers who need more detail on how Universal Credit can help claimants who rent or who have a mortgage to pay. Delegates will need to understand the basics of Universal Credit.
This course is for trainee advisers who are now advising clients in the Bureau. Other advisers could use this course as a refresher day on benefits. This course does not include detailed calculations of benefits.
This introduction to Personal Independence Payment is for experienced advisers who are looking for an overall understanding of this benefit. Fee applicable – see Training Fees page for rates.
If you deal with sick or disabled clients who have received decisions that appear to be incorrect, then this course is for you. This course is designed to help you to have the skills and confidence to offer greater support, advice, and possible representation. The course will focus on Employment and Support Allowance and Personal Independence Payment challenges. Knowledge of the benefit system is essential. Fee applicable – see Training Fees page for rates.
This is a half day course for front line staff who would like to be able to support or represent their clients at First Tier Appeal Tribunals. This can be a daunting prospect and this course is designed to de-mystify the process and give practical guidance on when and how to support effectively. Fee applicable – see Training Fees page for rates.
If you work with Carers and provide advice on entitlements then this course is for you. Delegates must have a basic understanding of the benefits system. Note: There is no charge to attend this course.
This course is for advisers who support people who currently are unable to work due to illness or disability, and who will be advising on ESA and Universal Credit. Fee applicable – see Training Fees page for rates.
Are you struggling to keep on top of all the social security and tax credits changes? This course will update your knowledge of current issues in administration, legislation, case law and practice. The course will focus on recent changes and imminent reforms. This is not an introductory course. Fee applicable – see Training Fees page for rates.
New in post? New role? Need to know about benefits? This course introduces you to the social security system including Tax Credits. You will find out who is entitled and how to claim. At the end of the course you will have good foundation knowledge of the system and how to support your clients with their entitlements. Fee applicable – see Training Fees page for rates.