This course is for advisers who are familiar with Universal Credit and who want to understand more about the tricky areas of this benefit.
The course will cover a range of topics relating to the more complex aspects of Universal Credit. It will not cover the basic rules of entitlement.
This is a free course for Surrey local Citizens Advice organisations only.
This course is for advisers who are likely to be involved in assisting clients to claim Attendance Allowance. It is designed to enable advisers to understand what is important in using an Attendance Allowance form to explain how a claimant meets the criteria for an award of this benefit.
This is a free course for Surrey local Citizens Advice organisations only.
This 3 hour introductory course, delivered via Zoom, is for any staff or volunteers who need to know about Universal Credit in order to support their clients and service users. It will provide a good introduction to the rules of entitlement and the core elements that are payable in specific circumstances. It will also cover how to claim, and where to get further help and advice.
This is a free course for Surrey local Citizens Advice organisations only.
This course is for advisers who may be advising claimants who have reached, or who are approaching, pension age about their possible benefit entitlement.
It is designed to enable advisers to understand the rules governing Pension Credit and to be able to advise potential claimants accurately and safely.
This is a free course for Surrey local Citizens Advice organisations only.
This course is for experienced advisers with an understanding of the benefit system as a whole including supervisors. It will suit those who are looking for an overall understanding of the interaction of Personal Independence Payment (PIP) with other benefits including Universal Credit and the other passporting advantages a PIP award can provide. A similar course was run in March 2023 under the title PIP an overview.
Training fees apply.
This course is for advisers who already have a good understanding of the PIP activities and descriptors.
The course will provide advisers with a detailed understanding of the descriptors that are most likely to be relevant to claimants with mental health conditions.
Training Fees apply.
This is course is for any adviser keen to understand how to challenge a Limited Capability for Work (LCW) or Limited Capability for Work-Related Activity (LCWRA) decision. It focuses on the process of challenging a LCW decision and covers what should be considered before appealing a decision and the basis of the challenge that is being made. Training fees apply.
This course is for advisers who already have good experience in using the Quick Benefit calculator and who know their way around the benefit system. It will build on the skills of the advisers to increase their knowledge of the software by working though more complex benefit entitlement calculations. Training fees apply.
This e-training is for any staff or volunteers who advise on welfare benefits and/or support low- income households. The course will cover passporting from benefits, additional help with health costs, transport, child related costs and housing. The aim of the course is to raise awareness of extra help available to those on low incomes and where to find that help.
Training fees apply.
This course is for any staff or volunteer who has a basic understanding of Universal Credit and wants to gain a better understanding of how Universal Credit payments are calculated in different client circumstances. This 2.5 hour course is for staff and volunteers who want to gain a better understanding of how Universal Credit payments are calculated in different client circumstances. Training fees apply.