This course is for advisers who already have a good understanding of the PIP activities and descriptors.

The course will provide advisers with a detailed understanding of the descriptors that are most likely to be relevant to claimants with mental health conditions.

Training Fees apply.

This 2 hour course is for staff and volunteers who have a good understanding of the benefits system, and who want an update on recent and future benefit changes. It will update staff and advisers on legislative and guidance changes, and how these changes may affect clients who are supported by delegates and their organisation. Training fees apply.

This introduction to Limited Capability for Work and Work-related activity (LCW/LCWRA) is for advisers with a general understanding of Universal Credit, and their supervisors who are looking for an overall understanding of how a LCW/LCWRA status affects entitlement to Universal Credit and New-Style Employment and Support Allowance. Training fees apply.

This course is for experienced advisers with an understanding of the benefit system as a whole including supervisors. It will suit those who are looking for an overall understanding of the interaction of Personal Independence Payment (PIP) with other benefits including Universal Credit and the other passporting advantages a PIP award can provide. A similar course was run in March 2023 under the title PIP an overview.
Training fees apply.

This course is for any adviser keen to understand how to ensure that relevant information is provided on a PIP2 form. It will be of particular interest to advisers who have, or wish to have, a role in helping with Personal Independence Payment claims. It is designed to enable advisers to understand what is important when using a PIP2 form to explain how a claimant meets the criteria for the benefit and to provide evidence that may be helpful in improving the client’s experience of the medical assessment. Training fees apply.

This course is for any staff or volunteer who has a basic understanding of Universal Credit and wants to gain a better understanding of how Universal Credit payments are calculated in different client circumstances. This 2.5 hour course is for staff and volunteers who want to gain a better understanding of how Universal Credit payments are calculated in different client circumstances. Training fees apply.

This e-training is for any staff or volunteers who advise on welfare benefits and/or support low- income households. The course will cover passporting from benefits, additional help with health costs, transport, child related costs and housing. The aim of the course is to raise awareness of extra help available to those on low incomes and where to find that help.
Training fees apply.

This course is for advisers who already have good experience in using the Quick Benefit calculator and who know their way around the benefit system. It will build on the skills of the advisers to increase their knowledge of the software by working though more complex benefit entitlement calculations. Training fees apply.

This is course is for any adviser keen to understand how to challenge a Limited Capability for Work (LCW) or Limited Capability for Work-Related Activity (LCWRA) decision. It focuses on the process of challenging a LCW decision and covers what should be considered before appealing a decision and the basis of the challenge that is being made. Training fees apply.