Explore our Courses
View our Open Courses, courses for local Citizens Advice (LCA) offices in Surrey and courses for organisations in Surrey.
5th February 2026 10:00 am
This course is for advisers who are familiar with Universal Credit and who want to understand more about the tricky areas of this benefit.
The course will cover a range of topics relating to the more complex aspects of Universal Credit. It will not cover the basic rules of entitlement.
This is a free course for Surrey local Citizens Advice organisations only.
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9th February 2026 10:00 am
This course is for any adviser keen to understand how to challenge a Personal Independence Payment decision. It focuses on the process of challenging a PIP decision and covers what should be considered before appealing a decision, and the basis of the challenge that is being made. Training fees apply.
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12th February 2026 10:00 am
This 2 hour course is for staff and volunteers who have a good understanding of the benefits system, and who want an update on recent and future benefit changes. It will update staff and advisers on legislative and guidance changes, and how these changes may affect clients who are supported by delegates and their organisation. Training fees apply.
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26th February 2026 10:00 am
This 3 hour introductory course, delivered via Zoom, is for any staff or volunteers who need to know about Universal Credit in order to support their clients and service users. It will provide a good introduction to the rules of entitlement and the core elements that are payable in specific circumstances. It will also cover how to claim, and where to get further help and advice. Training fees apply.
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10th March 2026 10:00 am
This course is for staff and volunteers who are helping clients with Universal Credit claims, and want to know more about who is treated as self-employed and how self-employment affects a Universal Credit claim. This course will equip staff and volunteers with greater knowledge of the specific rules and requirements for the self-employed in receipt of Universal Credit resulting in a better understanding of entitlement to the benefit and a stronger ability to resolve problems with awards. Training fees apply.
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18th March 2026 10:00 am
This course is for any staff or volunteers who advise on welfare benefits and/or support low- income households. The course will cover passporting from benefits, additional help with health costs, transport, child related costs and housing. The aim of the course is to raise awareness of extra help available to those on low incomes and where to find that help.
Training fees apply.
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23rd March 2026 10:00 am
This course is for staff and volunteers who are helping clients with Universal Credit claims, and want to know more about the changes to Limited Capability for Work Related Activity coming into force in April 2026. This short (1hr) course will provide advisers with an overview of changes. It does not discuss specific LCW or LCWRA descriptors. Training fees apply.
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22nd April 2026 10:00 am
The 3 hour course is for any staff or volunteers who support families and want an introduction to benefits for families. It will provide a good introduction to the core entitlements that families may be able to claim is specific circumstances, how to claim, and where to get further help and advice. Training fee applies.
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