This course is for advisers who may be advising claimants who have reached, or who are approaching, pension age about their possible benefit entitlement. It is designed to enable advisers to understand the rules governing Pension Credit and to be able to advise potential claimants accurately and safely. This is a free course for Surrey local Citizens Advice organisations only.

This 3 hour introductory course, delivered via Zoom, is for any staff or volunteers who need to know about Universal Credit in order to support their clients and service users. It will provide a good introduction to the rules of entitlement and the core elements that are payable in specific circumstances. It will also cover how to claim, and where to get further help and advice. This is a free course for Surrey local Citizens Advice organisations only.

This course is for advisers who are likely to be involved in assisting clients to claim Attendance Allowance. It is designed to enable advisers to understand what is important in using an Attendance Allowance form to explain how a claimant meets the criteria for an award of this benefit. This is a free course for Surrey local Citizens Advice organisations only.