- Welfare Rights Newsletter
28 Jan 2022
The 25th (2022) edition of our “Benefits for Carers” booklet is now available in pdf format. It can be download here.
Welfare Rights. We were hoping for a more settled year compared to 2020/21 but that didn’t happen. We coped with switching back and forth from office and home, but it was the pace of legislative change that kept us working flat out to ensure all our stakeholders were up to date, and aware of changes […]
Welfare Rights during a pandemic From the very start of the year we had to hit the ground running, keeping up with a relentless stream of statutory, and non-statutory changes to social security rules. We introduced a new section on our website where we posted articles that were specific to what residents were experiencing: Are […]
Why Welfare Rights Provide Justice. The year did not end as expected. Throughout most of 2019/20 we were grappling with rising Universal Credit enquiries, and in particular, the emergence of specific issues relating to earnings, reclaims, accessing work capability assessments and partners who had no recourse to public funds. The queries were far more complex, […]
We have updated several factsheets on our COVID-19 page as well as adding new section to help if you are made redundant. .
We have produced a factsheet on welfare benefit support for self employed workers which can be found here
From 18 March we are operating the service remotely following advice issued by the Department of Health. We will still be taking enquiries, Monday to Friday, 10am to 4pm. Organisations who subscribe can either email their enquiry or request a call back from a SWRU adviser. The address for both options is firstname.lastname@example.org We will be […]
This half day hands-on workshop is for advisers who already have experience in using the Quick Benefits calculator. It will build on the skills of the advisers to increase their knowledge of the software by working through more complex benefit entitlement calculations. Further details can be found here
We have designed a new course specifically for local Citizens Advice advisers who are or will be delivering Help to Claim, and in particular, face to face support. Advisers should have generalist advice level understanding of the benefits system. It will introduce advisers to Universal Credit, who is entitled, how UC is calculated and how clients […]