Universal Credit – The Tricky bits *For Citizens Advice in Surrey only*

Who is this course for?

Aims 

This course is for advisers who are familiar with Universal Credit and who want to understand more about the tricky areas of this benefit. 

Objectives 

The course will cover a range of topics relating to the more complex aspects of Universal Credit. It will not cover the basic rules of entitlement. By the end of the course, delegates will have increased knowledge of a range of topics including: 

  • Alternative Payment Arrangements 
  • Advance Payments 
  • Claimant Commitment 
  • Work Allowances 
  • Change of circumstance 
  • Sanctions 
  • Benefit Cap 
  • Deductions from UC 

A complete set of slides will be provided at the end of the course.

Event Dates

  • Understanding Universal Credit Calculations
     5th February 2026
     10:00 am - 1:00 pm
     Online via Zoom

Event Registration

Surrey Local Citizens Advice only (specify organisation when requested)

Sold Out

"Universal Credit - The Tricky bits *For Citizens Advice in Surrey only*" is currently sold out.
Please check back again later, as spots may become available.

Event Location

Venue:  Online via Zoom

Joining Instructions

You will be sent a link to join the training 1-2 working days before the date of the course.

On the day you will be able to join the course 15 minutes before the start time and will go into a waiting room until the trainer admits you.

If you have any difficulty connecting on the day please email us at training@swru.org with a contact phone number and we will try to help.