- Welfare Rights Newsletter
08 Nov 2023
This course is for volunteers and staff in local Citizens Advice who will be delivering the new Help to Claim service. This is an introductory course and will be delivered by a CPAG trainer. Please note that a fee is charged for this course.
The course will train delegates on the practical steps involved in helping someone from the first stage of identifying a claim through to receipt of the first payment. The course will not include specifics on allowances, elements, rent support or calculations.
By the end of the course delegates will have greater knowledge of: