This hands-on training is for advisers who have a good knowledge of the welfare benefit system and who have access to the software but have not had the opportunity or time to get to know their way around it. You will need access to a copy of the latest version of QBC during the course.
This course will help advisers to achieve a better understanding of what the calculator can do in an advice setting.
At the end of this course you will:
The course consists of 2 training sessions a week apart. The first session of 2 hours will be a demonstration of what you can do and how to do it. Having access to the software during the presentations can be useful, but it is not essential. The software will be needed between the sessions in order for the case studies to be completed by delegates. At the end of the first session the delegates will be emailed some exercises for them to work through, practicing their knowledge and building up their skills before the second session a week later. The second session of 1 hour will review how the delegates got on with the exercises with the opportunity to discuss any questions they have.