Who is this course for?

This course is for staff and volunteers who have a good understanding of the benefits system, and who want an update on recent and future benefit changes.

Aims

It will update staff and advisers on legislative and guidance changes, and how these changes may affect clients who are supported by delegates and their organisation.

Objectives

By the end of the course delegates will have a greater understanding of:

• Universal Credit updates
• Other benefit changes, recent and imminent
• Court case update
• Social policy issues to watch out for

A complete set of slides will be provided at the end of the course.