This course is for experienced advisers who need to catch up with the significant number of benefit changes and reforms. The course will look at the emerging problem areas for clients and provide opportunity for delegates to discuss and work through what their service needs to be doing in order to support vulnerable citizens over the coming months and years.

Aims

This course will update participants on recent and future changes of the benefits and tax credits system.

Objectives

By the end of the course participants will have greater knowledge of:

• Recent and imminent changes to social security and tax credit administration
• Recent and imminent changes to benefits legislation
• Important case law summaries
• Identifying what support clients are likely to need as a result of the reforms
• What further help, advice and information Surrey Welfare Rights Unit can provide